What is LiveChat software?

LiveChat is an online customer service software with online chat, helpdesk software and web analytics. In addition to website chat, other core features include real-time website traffic monitoring, a built-in ticketing system, and agent efficiency analysis.

 

Development of LiveChat

It was first launched in 2002 and is currently developed and offered by LiveChat Software SA under the SaaS (Software as a Service) business model. The company uses LiveChat as a single point of contact to manage all customer service and online sales activities typically provided using different channels (chat, email and social media) and multiple tools through a single piece of software.LiveChat is used by more than 30,000 paying customers from over 150 countries.

 

How is LiveChat accessed?

Simply click on the Open URL button above.